Refund and Return Policy

Effective Date: January 13, 2025

At Night Royal, we strive to ensure your satisfaction with our watch products. If you are not entirely satisfied with your purchase, our Refund and Return Policy provides the following guidelines:

1. Returns

  • Products can be returned within 30 days of purchase.

  • Items must be in their original condition, unused, and in the original packaging.

  • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Refunds

  • Refunds will be processed to the original payment method within 7-10 business days after the returned item is received and inspected.

  • Shipping costs are non-refundable unless the return is due to a defect or error on our part.

3. Exchange Policy

  • Defective or damaged items can be exchanged for the same product within 30 days of purchase.

  • Contact us to initiate an exchange and provide proof of the defect or damage (e.g., photos).

4. Non-Returnable Items

  • Gift cards

  • Custom or personalized orders

  • Items marked as final sale

5. How to Initiate a Return or Exchange

  • Contact us at info@nightroyal.click or call (970) 353-6642 to begin the process.

  • We will provide you with a return shipping label and instructions.

6. Additional Information

  • We are not responsible for returns lost during transit. Please use a trackable shipping method.

  • For international returns, customers are responsible for any customs or import duties.